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Customer testimonial: Annie Banham reviews Airband

10th January, 2022 | Case study

Reading time: 2 minutes

We could shout all day about our ultra-reliable connections and lightning-fast speeds, but luckily, you don’t have to just take our word for it. Here’s Annie Banham providing the inside info on what it’s like to be an Airband customer.

Annie has been an Airband fibre broadband customer since September 2020, after moving house and being without a broadband service at all.

Having moved from a city with fast broadband and good reception, Annie wanted to find a similar connection, and made the switch to Airband after researching plenty of broadband providers in Shrewsbury.

We asked Annie some quick-fire questions about her previous broadband service, why she chose Airband, and how Airband helps Annie and her household to stay connected online doing what they loves. Here’s what she had to say:

What was your broadband like before Airband?

We moved into our new house at the end of 2019. We didn’t have a service at all, so were delighted to see Airband arrive in the area. Neighbours told us their service at the time was poor and unreliable.

Why did you choose Airband as your provider?

We did a lot of research into broadband providers, and saw that Airband was arriving in our area. Having moved from a city with fast broadband and good reception, we knew we wanted to find something similar.

What do you use the internet for the most?

I use Zoom a few times a week, so need a stable connection, and as a household we use the internet to connect tv services, to watch films, shopping, finding services and keeping in touch with family and friends.

What do you like about Airband?

Everything about it has been easy. Right from applying to have broadband, to using it daily, we have not experienced any problems. Also, the communications we receive are always clear and helpful.

Would you recommend Airband to a friend?

I wouldn’t hesitate in recommending Airband. It certainly has lived up to our expectations.

If you could sum Airband up in three words, what would it be?

Friendly, Reliable, Affordable.

We’re extremely proud to be keeping Annie and all of our fantastic customers happily connected, day in day out.

If you’re fed up with slow speeds, an unreliable service and a connection that doesn’t cut it, then you’ll want to check out Airband’s coverage instead. Be like Annie and make the smart switch to a better broadband service today.

Simply pop your postcode into our broadband coverage checker to find your great connection, and join thousands of happy customers at Airband enjoying online life without limits.

Want to see more Airband reviews? Check out Airband’s Trustpilot reviews – we’re rated Great, with 4 out of 5 stars from our customers (and rising daily!).

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