Unlike our competitors, Airband do not take any payments prior to your service being set live. Roughly 20 days after...
If you have up to 6 months left on your contract with another broadband provider, we will pay your early...
We ask that you let us know as soon as possible if you are moving home so we can organise...
Service Level Agreements (SLAs) Our standard Service Level Agreements (SLAs) are 5 working days at the most, which means that...
All of our residential broadband contracts for new customers are 24 months long. We offer a wide range of fibre...
Cancelling your service As we really don’t want to see you go, we’d love to have a chat with you...
Payment will be taken once a month, in advance of the month’s service. You’ll receive an invoice prior to the...
Our 30-day cooling-off period means that if, within 30 days of having the Airband service installed, you are not happy,...
Our broadband service does not require a landline, so we do not charge line rental. An Airband connection uses either...
Renewing your service Once your initial contract is complete, you will automatically be moved onto a monthly rolling contract (at...