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Your first bill explained

Unlike our competitors, Airband do not take any payments prior to your service being set live. Roughly 20 days after...

How long is the contract?

All of our residential broadband contracts for new customers are 24 months long. We offer a wide range of fibre...

How do I cancel?

Cancelling your service As we really don’t want to see you go, we’d love to have a chat with you...

Direct Debit information

Payment will be taken once a month, in advance of the month’s service. You’ll receive an invoice prior to the...

30-day cooling-off period

Our 30-day cooling-off period means that if, within 30 days of having the Airband service installed, you are not happy,...

Still need help?

You can check the status of our network. Alternatively, you can call our support team.

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