I’m having problems with SureSignal
If you are having issues with your Vodafone SureSignal but your broadband connection is working, please contact Vodafone Technical Support...
Knowledge Base
Do I need a fixed IP address?
A ‘static’ or ‘fixed’ IP address is only really needed if you intend to host your own file or FTP...
What is ‘Line of Sight’ and how do I know if I have it?
The Airband wireless technology requires Line of Sight (this is not required for our full fibre networks) – a clear...
Do Airband utilise existing Openreach infrastructure/cabinets?
In short, our fibre network is totally independent of BT/Openreach, but to minimise adding new infrastructure, we often use theirs....
How do I connect my TV to the internet?
If you are having issues with getting your Smart TV to work with your internet, we are here to help...
Can’t connect to Disney+
We’ve outlined the most common error codes for Disney+ and how to fix them. Error Code 73 This error is...
Still need help?
You can check the status of our network. Alternatively, you can call our support team.
Check availability:
