How to setup our Linksys Velop MX4000 Series WiFi 6 router

“The Linksys Velop MX4000 Series WiFi 6 System supports the latest Wi-Fi® 6 (802.11ax) standard to deliver next-level streaming and gaming.  It offers faster Wi-Fi performance for lag-free online gaming and simultaneous streaming to any device.” – Linksys

When you have a fibre connection installed with Airband, you will be provided with a Linksys Velop MX4000 Series WiFi 6 System (RRP £250) free of charge, which will give you the best possible coverage around your home.

With the Fibre 150 and 300 packages, you will get one Linksys Velop MX4000 Series WiFi 6, router – also known as a node. You’ll get two if you choose Fibre 600 or Fibre 900.

With the Fibre 900 broadband package, you will be given two routers to maximise the coverage around your home and use the full potential of your ultrafast connection.

The engineer who visits your property will set up the router for you, in the best possible area of your home to get the best overall signal and coverage, so there is no need for you to set up the system yourself.

For most homes, the range of one node will be more than enough, however if you have a particularly large or unusually laid out house, adding on another node(s) is always an option.

These can be purchased online and can be added to your existing system in no time, using the Linksys app.

Use the following instructions to set up a Linksys node.

How to set up a Linksys Velop MX4000 Series WiFi 6 router

As mentioned before, the engineer who visits your property will help you set up the router in your home. However, if you’d like to know how to set up a node, follow this process:

Fibre connections

1. Unpack the box contents.
2. Power up the Linksys router.
3. The LED light at the top of the unit will blink a purple light meaning it is waiting to be setup.
4. The engineer will ask you to download the Linksys app. This will be on either the Play Store if you have an Android phone or the App Store if you have an iPhone.
5. Once the app has downloaded, open it up.
6. Select which type of router you are setting up. Select the Velop range.
7. You will be asked to allow location access and agree to the terms and conditions.
8. From here, Linksys will direct you via the app. The app will ask you to plug in your node. It is important that the router is out in the open, like on a table or shelf and not obstructed by furniture as this will reduce the signal.
9. Connect your node to your modem or source of internet. You will be prompted that the node is going begin the setup process, make sure you keep your phone nearby.
10. Once this is complete, you will be asked to set up a Linksys account within the app.
11. You will be asked to set up a WiFi name and password. You can use the ones provided on the base of the router or create your own.
12. Once that is done, the app will set up the new WiFi for you and ask you to go in the device WiFi settings and connect to it. Reopen the app after you have done this.
13. You will be asked to select which room the node is in for your future reference within the app (handy if you are setting up multiple nodes).
14. You will see a success screen. After this, there will be an option to add another node.
15. To set up another node, click yes and follow the same process. If not, click no thanks.

Fixed wireless connections
(Broadband Unlimited)

1. Download the Linksys app to your smartphone. This will be on either the Play Store if you have an Android phone or the App Store if you have an iPhone.
2. Connect the PoE injector to the mains and connect the cable from outside to the PoE port.
3. Power on the Linksys router and connect the ethernet cable from internet port on the Linksys to the LAN port on the PoE. (The light on top of the router will pulse blue then turn solid pink/purple.)
4. Open your Wi-Fi settings on your device and connect to the Airband WiFi. The name of your WiFi and password will be on the base of the Linksys router.
5. Once your phone is connected to the Wi-Fi, open the Linksys app and select: Setup a new Wi-fi network. For Android™, tap Launch setup.
6. Tap on Whole Home Mesh WiFi (Velop).
7. Follow the steps until you reach the following page: “Let’s give your modem a quick restart”. On this screen, tap “Do you have ISP settings to enter?”
8. Select PPPoE as your connection type. You will then be asked to enter a username and password. These details will have been sent to you by email or text message, however if you do not have them, please feel free to contact us to retrieve them.
9. Once you’ve entered your ISP details, the light on the router should turn blue indicating that you have a connection. Follow the remaining steps in the Linksys app until you reach the Dashboard and the router setup will be complete. However, please do not hesitate to contact us if you are still having trouble.

After you’re finished, we recommend keeping the app downloaded on your phone. This will be useful for future use, as you can use it to remotely turn your router on and off, set up parental controls, change your WiFi name and other settings.

Linksys can also install updates on your router from time to time to keep it all working smoothly.

It is advisable to conduct a speed test once you have set up your node, to ensure your node is working as it should be and you are getting your expected speeds.

How to add a child node to an existing Velop network

To add a child node to your existing Velop network, follow these instructions:

1. Log in to the Linksys app.
2. Tap on the menu and then tap Set up a New Product.
3. Select “Add Another Node.”
4. Click “To extend my Wi-Fi with a new child node.”
5. Turn on Bluetooth® if prompted (this is the easier way). Or choose “I would rather set up without Bluetooth.”
6. The Linksys app will now explain the best way to position the new node. Click next.
7. Plug the node into a power source within range of another node.
8. Node detection will begin (this could take up to 3 minutes).
9. Confirm that the light is blinking purple.
10. The app will then apply the settings from other nodes (this could take up to 6 minutes).
11. Name your node.
12. You will be asked if you’d like to add another node, select yes or no.
13. The node will perform a firmware check to verify if your node is up to date. If it needs an update, it will begin this automatically.

You have now successfully added a node to your existing Velop network.

There is also a 5-button press (reset button) option to connect child nodes if you would prefer to add your node that way.

Linksys Velop MX4000 Series WiFi 6 Features

The Linksys Velop MX400 Series WiFi 6 System has the following features:

• 802.11ax
• Tri-Band
• Eight Spatial Streams
• Next-generation Orthogonal Frequency-Division Multiple Access (OFDMA) technology
• 1.4 GHz quad-core processor
• Intelligent Mesh™
• MU-MIMO technology
• Easy Setup
• Wi-Fi security
• Seamless Roaming
• Guest network
• Parental Controls
• Supports 20 MHz, 40 MHz, and 80 MHz wide channels
• Coverage of up to 2,700 sq ft per node

Linksys Velop MX4000 Ports

The Linksys Velop MX4000 Velop router has a total of six ports, which are:

• Three gigabit ethernet ports
• One gigabit internet port
• Power port (12V, 3A)
• One USB 3.0 port for external storage support. The supported formats are as follows:
  • Windows®:  NTFS, FAT32, and Samba
  • Mac®:  FAT32, and HFS+ (journaled, non-journaled)
  • Supports SMB v2.0
  • UPnP®
  • Supports up to 900 mA current draw

Linksys Linksys Velop MX4000 Buttons and switch

The Linksys Linksys Velop MX4000 has three buttons:

• Reset button – To reset the node to its factory defaults, press and hold the button first (you will see a bright red flash, followed by three to four quick red faded pulses then another bright red flash), then you can release the button.
• Wi-Fi Protected Setup™ (WPS) button
• One power switch (sliding)

Linksys Linksys Velop MX4000 dimensions

Weight:  0.95 kg (2.15 lbs)

Dimensions:  3.1 in x 3.1 in x 7.3 in

Setup requirements

To set up a Linksys Velop MX4000 router, you will need:

• A modem or gateway with an active internet connection (in Airband’s case this will be the square “twistport” device installed on the wall
• Latest version of the Linksys app
• Latest iOS or Android™ mobile device
• Bluetooth® (preferred for setup)

What comes with the Linksys Velop MX4000 Series WiFi 6 System?

In the package contents of the system, you will get:

• Linksys Velop MX4000 Series WiFi 6 System
• Quick install guide
• Ethernet cable (one for each node)
• Power adapter (one for each node)
• Regulatory and warranty information

Linksys router FAQ

Does Linksys Velop replace router?

Yes, the Linksys Velop system is a complete replacement for your old router.

How many Linksys Velop nodes can I use?

You can add as many Velop nodes to your home as you would like, there is no limit.

However, too many nodes can affect wireless performance. It is always best to install the minimum number of nodes required to get adequate coverage around your home.

Is dual band better than tri band?

No, a tri band system is better than a dual band system.

A Tri-band router includes two 5GHz bands and one 2.4GHz band — that’s 2.4GHz + 5GHz + 5GHz. It has double the bandwidth on the 5GHz frequency, compared to a dual-band (2.4GHz + 5GHz) router.

What’s the point of a tri-band router?

A tri-band router uses 3 different WiFi frequency bands and automatically connects your device to the fastest and least crowded network.

The benefit is that you’ll be able to do your heaviest bandwidth-using tasks, such as 4K streaming and online gaming, without any problems or glitches anywhere in the house.

What is WiFi 6?

Wi-Fi 6 is the next generation of Wi-Fi. It uses new technology to help devices connect to the internet more efficiently, speeding up your connection.

How far apart can Velop nodes be?

We recommend placing one node on each floor if you have more than one.

What is the range of Linksys Velop nodes?

The Linksys Velop System has a range of up to 2,700 sq ft per node.

How do I update my Linksys router firmware?

We recommend that you enable automatic firmware upgrades for your Linksys Velop router. Updating your Velop system’s firmware keeps your WiFi features current and fixes any potential bugs or performance issues.

By default, automatic firmware updates will be enabled.

If you would like to check, open your Linksys app, open the menu, go to Network Administration and you should see Automatic Firmware Updates switched on.

If you turn OFF Automatic Firmware Updates, you will be prompted when a new firmware release is available.  When this happens, tap Update now to upgrade the firmware.

We recommend leaving automatic updates on as older versions of firmware can drastically affect performance.

How do I check a node’s current firmware version?

The firmware version can be found in the Linksys app on the Network Administration screen.

How can I reset a Velop node to factory defaults?

To reset your node to its factory defaults, press and hold the reset button until the light on top of the node turns red, fades and flashes bright red.

We only recommend doing this if you have been instructed by one of our support team, you could lose your connection entirely if you reset your node without needing to.

How do I change WiFi name on Linksys router?

To change the WiFi name and password on your Linksys Velop router:

1. Log into the Linksys app
2. On the dashboard, tap the Menu icon.
3. Tap WiFi Settings.
4. Tap the field you want to change then tap Save.

Will Linksys Velop provide a service all around my property?

Yes, one Linksys Velop will provide more than enough coverage for most homes. However, if you have a particularly large or unusually laid-out home, purchasing and adding another node(s) to your system is always an option.

Even in smaller properties, the construction of the building may contain materials that can block WiFi, if you find that your WiFi signal drops significantly when you leave the room that the router is in, it may be that your property has these materials.

Does it have enough ports to plug into Sky and VoIP?

Yes, the Velop router comes with three gigabit-capable ethernet ports.

Will it work with Sky Q?

Yes, the Linksys system works with Sky Q, however some configuration changes may be required.

Will WiFi extenders work with it?

Yes, you can “mix and match” WiFi extenders with the Linksys Velop system.

However, we strongly recommend using only Linksys Velop nodes with your system, as your network will be synchronised, and you will notice that WiFi extenders are not as effective.

Contact us about your Linksys Velop router

If you have any further questions or concerns about your Linksys Velop MX4000 Series WiFi 6 System, please get in contact with us.

You can reach us on Facebook, Twitter, or Instagram. You can also email us at [email protected] or call us on 01905 676 121.

Our customer support lines are open 24 hours a day, 7 days per week including public holidays.