Your first bill explained
Unlike our competitors, Airband do not take any payments prior to your service being set live. Roughly 20 days after...
Knowledge Base
Renewing and upgrading your contract
Renewing your contract Before your contract ends, we will contact you with your renewal options. If you do not renew...
What happens if I’m moving house?
We ask that you let us know as soon as possible if you are moving home so we can organise...
I’m already in a broadband contract, how do I get out of it?
Switching broadband providers can seem daunting, but we’re here to make it as easy as possible. As a consumer, you...
How do I cancel?
Cancelling your service As we really don’t want to see you go, we’d love to have a chat with you...
How to raise a complaint
We’re sorry to hear you’re thinking about making a complaint. We’d love the chance to put things right first. If...
Still need help?
You can check the status of our network. Alternatively, you can call our support team.
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