Knowledge Base

Airband connection issue – Fibre

If you have a Fibre connection with us (for Fibre Switch packages, check here), and your internet is not working...

Airband connection issue – Fixed wireless and 4G

If you have a fixed wireless (AirSpeed) or 4G connection with us and your internet is not working at all,...

What is ‘Line of Sight’ and how do I know if I have it?

Airband’s fixed wireless access technology requires Line of Sight (this is not required for our fibre networks) – a clear...

What broadband technology does Airband use?

Airband provides two different broadband services: fibre broadband and fixed wireless access. Fibre is internet transmitted through cables of bundled...

If my broadband is down, am I able to make calls with Airband Talk?

No, if your broadband is not working, you will not be able to make or receive phone calls. There is...