What is VoIP and can I get it?
What is VoIP?
VoIP stands for Voice over Internet Protocol. It basically means that you can send and receive calls through your broadband line, meaning that you do not have to pay line rental on your existing phone line.
How does it work?
Traditional phone networks use circuit switching whereby when a call is made, circuits are ‘switched’ in an exchange, creating a connection between the caller and the person being called. With VoIP, traditional analog voice calls are broken down into packets of data. Like any other kind of data, such as an email, the packets travel over the internet and are reassembled at the end of the line.
All of our Airband Talk packages come with a free “softphone”. A softphone is piece of software that allows you to make telephone calls over the internet using your smartphone or computer. A softphone uses internet connection to make telephone calls, rather than using traditional phone lines.
If you prefer to use a handset, it is possible to purchase one when you place your order.
What are the benefits of using VoIP?
VoIP offers significantly cheaper calls than traditional landline services.
For businesses, it means that you only have one supplier for voice and data, providing greater efficiency, and any computer systems and applications can be linked to help streamline.
VoIP also offers lots of different features, such as voicemail to email transcriptions, call routing and call screening.
Changing your standard line for VoIP
At Airband we provide a VoIP service named “Airband Talk” with all of our fibre packages. You can add an Airband Talk package on to your current fibre package for a small fee per month. Contact our sales team by phone to find out more.
