Trustpilot

Knowledge Base

How can I extend my WiFi range?

There are times when your wireless signal won’t reach every room in the house. In this instance, Airband recommends the...

What kind of router do I need?

Once Airband has installed your broadband connection, you will need a Cable Compatible Router (if you haven’t ordered one from...

Troubleshoot your WiFi router

If you are having problems with your WiFi router, read our comprehensive router troubleshooting guide. Alternatively, you can raise a...

What is PPPoE?

PPPoE is an acronym for ‘Point-to-Point Protocol over Ethernet’. It is a networking protocol which manages how data travels over...

How do I login to my router?

To log in to your router and change settings, we recommend making sure you have a device connected to your...

Port forwarding

As your trusted Internet Service Provider (ISP), we prioritize your online safety and security above all else. In this knowledge...

Connecting through a VPN

If you are having trouble connecting to your VPN when using Airband, we first recommend checking with your VPN provider...

Does Airband support IPv6?

At Airband, we are committed to providing you with a reliable internet connection and exceptional customer service. We understand that...

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